Is GraphComment dead? I can't login to their support in order to report issues with plugin

[nabeards]

Operating system

macOS Sequoia 15.5 (24F74)

Publii version

0.46.5 (0.46.5)

Issue type

Free plugin

Bug description

GraphComment plugin is activated. However, whenever somebody comments on my live site, the link I get in my GraphComment dashboard is to the Publii preview URL, e.g., file:////Users/nabeards/Documents/Publii/preview/{page-name}/index.html

I attempted to make a New Post to their Community Support at https://support.graphcomment.com/hc/en-us/community/topics but I just get stuck in a login loop of the login page (which shows me at the top already authenticated, though I also tried "unsign me" and do another login) --> brief flash of the "Add New Topic" page [https://support.graphcomment.com/hc/en-us/community/posts/new] --> flash to topics page again --> return to login page. I am using Safari 18.5.

Is there any way to get this fixed with their plugin? It's really annoying to get a message that I can't approve because all of the URLs are wrong in their dashboard. I confirmed my full proper URL is configured for my site on their system, not the preview link it's using. So it must be pulling that from somewhere within Publii incorrectly.

TIA,
nabeards

Steps to reproduce

No response

Relevant log output

No response

[candidexmedia]

Are you still having issues?

I'm not sure if GraphComments is dead, but I just tested out the plugin (v. 2.0.0) with a live test site, and the correct URL is shown in my GraphComments dashboard. I'm not getting the preview URL.

I'm also able to login and access the forum to create a new post:

I logged in first (with the same credentials as the comments' dashboard platform), and then created a new topic.

I'm using Firefox on Win 10, Publii v 0.47.0.

[nabeards]

thanks @candidexmedia . it looks like the issue is gone now, thankfully. and, I figured out that I had apparently configured the Site I created with the test URL instead of my public, productions URL. I added a new site with the proper URL as I don't see a way to modify the URL, at least it's working now.

[candidexmedia]

Sweet! Glad you solved it!