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Description
SUMMARY
Using this module (https://github.com/ansible-collections/servicenow.itsm/blob/main/docs/servicenow.itsm.configuration_item_info_module.rst), randomly we will get an SSL timeout or SSL handshake error when we attempt to get data from snow.
ISSUE TYPE
With current loggigg available, we are unable to pinpoint what the real falure was.
COMPONENT NAME
ADDITIONAL INFORMATION
While this is good, it would be good if there was a debug flag we could set on this module that would log what is going on. Did SNOW not respond in time? What IP did we interact with? Was there a cipher mismatch? Did we get back an incomplete cert chain...stuff like this. This would allow us to work with upstream services (As an example, if we knew the IP that we were interacting with we could look at additional logs on other appliances that are north of ansible.