Incompatable with Nortion Password Manager

[Caraamon]

Is there an existing issue for this?

• I have searched the existing issues

Describe the bug

For whatever reason, when this extension is enabled in Firefox, the Norton Password Manager extension's form autofill is non-functional.

It used to be that I could click the Norton icon, select a username, and it would automatically fill out the username and password in the appropriate fields of the website.

When this extension is enabled, I can open the menu, select the username and then nothing happens. It's been happening for a few? months now, but I can't pinpoint when it first began. It's been a while but I've been too busy with other stuff to remember to report it. I have yet to find a single website that it isn't disabled for.

I reported it to Norton and they metaphorically shrugged and said they weren't going to try to make everything compatible with every third-party extension (paraphrased).

I can provide a video if that would somehow help.

Firefox version 132.0.2 (64-bit)
Random User-Agent (Switcher) ver 4.3.0
Norton Password Manager ver 8.2.1.451

Steps to reproduce

No response

Browser

Firefox

Extension version

4.3.0

Anything else?

No response

[tarampampam]

Could you attach the console logs? Maybe they contain something useful?

[Caraamon]

Sorry, that should have been obvious.

Only two things came up, here it is.

console-export-2024-11-25_7-9-14.txt

Edit: switched some settings on the console, maybe this will give more info:

console-export-2024-11-25_7-16-17.txt

[tarampampam]

Unfortunately, they do not contain useful information, which can help identify why you met the conflict. Once I'll have more time to investigate it, I'll do it. If you're able to do some research on your own and create a PR with a fix, that would be fantastic!